I went to the hardware store to purchase a ballast for my kitchen fluorescent 2-light fixture - a T4 - 32 watt ballast for fluorescent fixture 2-bulbs. When I got to the store I requested exactly what I wanted to buy a T4 - 32 watt ballast for my kitchen 2-light fluorescent fixture. The worker said that he only had one ballast left. I reiterated again what I wanted a T4 - 32 watt 2-bulbs fluorescent fixture ballast the worker said yes you can use this. I paid the amount in cash and left the store. When my electrician looked at the ballast it was not the right one. The ballast is for outdoor use and not the right size for my fluorescent fixture. The A&C Hardware store worker gave me the incorrect ballast for the fluorescent fixture. The wires on the ballast were not connected nor touched I have the wrapper the ballast purchased at the hardware store was just looked at to see if it fit the fixture it did not. I went to exchange the incorrect ballast less than 2 hours later that day and the worker at the hardware store would not take it back the worker made the mistake I asked for the correct ballast. There was no sign at the cash register to inform the customer that electrical items were not returnable nor were we told by the worker that the ballast was not returnable the ballast was sold just to make a sale - we were not informed before the purchase was made. The worker did not tell the customer there is no return on the item, fraud is a crime, every store has a return policy or credit in the store the law says that the customer has to be informed written and verbally - there is no sign over the cash register or near that area for the customer to see. I did not get a refund on the fixture ballast.
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