Here is some of the emails that I have sent this company sense Jan 10,
People please check into a company customer service system. Because of the way this company's is set up I have been through Hell trying to get my Money back. I have been sending emails sent Jan 10. It is best to make sure you can at lest talk to someone.
Hi
To Whom It May Concern,
I have Been Requesting A refund on this matter for some time now and you guys are giving me the hardest time even though I used your customer service system since Jan 10. With no help. I will be filing a dispute with PayPal today. I am not going to go away when I did everything the way you asked. If you had a customer service that I could speak to. And not email we may not be this far down the road in this matter if Someone do not let me know the we can solve this matter peacefully.
Please Call me Anita Price
P.S.
I will also be posting this matter to the public on All the scam site I can find. I do not want people to go through what I have been through to get my money back because of your bad system set up using the customer service the way you have it set up.
RE: SWReg, Refund Request, Order Number U2805116001
(kmm42273136i11273l0km)
Original Message
From: Anita [mailto: (Personal Content Removed)]
Sent: Wednesday, April 04 12:37 PM
To: 'James'
Subject: RE: SWReg, Refund Request, Order Number U2805116001
(kmm42273136i11273l0km)
James
I have been requesting My refund sense The middle of January the company that you have set up did not answer my emails. That is why I still contacting you. If someone from your customer service can call me. We maybe able to solve this issue.
Here is my order # SWREG Order Number U2805116001
I have been requesting A refund through https://www.cardquery.com/
And no one ever answered my emails and that is to this very Date.
After requesting a refund for so long and no response. I began to start
Emailing you. After no answer for you. I went to paypal and asked for help.
To be honest with you I am sick of what I have been though with Customer Service
And Emails as the only communication. I really would just would like my Money Returned.
This has been a long process.
Thanks for your Understanding
Anita Price
Original Message
From: James [mailto: [email protected]]
Sent: Tuesday, March 20 11:52 AM
To: 'Anita'
Subject: RE: SWReg, Refund Request, Order Number U2805116001
(kmm42273136i11273l0km)
Hi, this order was purchased on 30th Dec. It is way out of the 30 days guarantee
Trgards
Original Message
From: Anita [mailto: (Personal Content Removed)]
Sent: Tuesday, March 20 05:47
To: 'James'
Subject: RE: SWReg, Refund Request, Order Number U2805116001
(kmm42273136i11273l0km)
This is my 3rd time of sending this email can someone please let me know where is my refund!!!
Anita Price
Hi,
I received your email but I never received anything from you in the mail my software I purchase came to me on line and I downloaded it. Was I suppose to receive something in the Mail? If I wouldn't have requested a refund I would have never known that I was suppose to receive something in the mail. I just want my Refund let me know what to do from here.
Thanks
Anita Price
Original Message
From: Anita [mailto: (Personal Content Removed)]
Sent: Wednesday, March 21 9:49 PM
To: 'James'
Subject: RE: SWReg, Refund Request, Order Number U2805116001 (KMM42273136I11273L0KM)
No Regards
James I have been requesting my money back for over 30 days. Your customer Service did not began to answer my emails until I contact you through a PayPal dispute. Even this email that you answer took me 3 times of sending it for you to answer. All I know is I want my money back a full refund. I will make sure people know how bad you product and your customer service.
Let me know what we can do to resolve this issue.
Anita Price
Original Message
From: James [mailto: [email protected]]
Sent: Tuesday, March 20 11:52 AM
To: 'Anita'
Subject: RE: SWReg, Refund Request, Order Number U2805116001 (KMM42273136I11273L0KM)
Hi, this order was purchased on 30th Dec. It is way out of the 30 days
Guarantee
Trgards
Original Message
From: Anita [mailto: (Personal Content Removed)]
Sent: Tuesday, March 20 05:47
To: 'James'
Subject: RE: SWReg, Refund Request, Order Number U2805116001
(kmm42273136i11273l0km)
This is my 3rd time of sending this email
Can someone please let me know where is my refund!!!
Anita Price
Hi,
I received your email but I never received anything from you in the mail my
Software I purchase came to me on line and I downloaded it. Was I suppose to
Receive something in the Mail? If I wouldn't have requested a refund I would
Have never known that I was suppose to receive something in the mail. I just
Want my Refund let me know what to do from here.
Thanks
Anita Price
Original Message
From: James [mailto: [email protected]]
Sent: Wednesday, February 29 10:57 AM
To: 'SWREG Info'
Cc: (Personal Content Removed)
Subject: RE: SWReg, Refund Request, Order Number U2805116001
(kmm42273136i11273l0km)
Hi, please send the software CD that you have received through the post back
To the following address:
ACA Systems
4th Floor
100 New Bond Street
Mayfair
London
W1s 1sp
United kingdom
Please make sure it is in its original packaging and you have included your
Name, email date of purchase and order I. D with it.
Once we receive it back we will process your refund
Regards
Original Message
From: SWREG Info [mailto: [email protected]]
Sent: Wednesday, February 29 09:32
To: James
Cc: (Personal Content Removed)
Subject: SWReg, Refund Request, Order Number U2805116001
(kmm42273136i11273l0km)
Dear Support,
Thank you for contacting SWREG.
Customer order ID: U2805116001
Customer's Email Address: (Personal Content Removed)
This customer has requested a refund for their order as they are
Unsatisfied with the product that was purchased. Please reply to the
Customer regarding their request for a refund.
We are cc'ing the customer on this email. Thank you for your help in
This matter.
Sincerely,
Joana Marie R.
Swreg
Customer Service
Email ID: 21667835
Original Message Follows:
Hi I have not receieved any info from your company or my inquiry on my
Refund if you received the request or not anything. Can some please let
Me know what is going n with it
Thanks
Anita Price
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.1913 / Virus Database: 2114/4844 - Release Date: 03/01/12
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.1913 / Virus Database: 2114/4882 - Release Date: 03/20/12
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