Dear Management
What exactly is going on with your company? Where's my Key code or refund? Would you be so kind to give me an status?
John Fernandez
Date: Tue, 25 Sep 2012 21:26: 25 -0500
From: [email protected]
To: [email protected]
Subject: SWREG - Order U4703743001 - refund request (KMM46182164I11273L0KM)
CC: [email protected]
Dear Support,
Customer order ID: U4703743001
Customer email contact:[Personal Information Removed]
This customer has requested a refund for their order due to the
following reason:
"This is my last email you'll received from me, I spoke with my Bank and
they're now taking in charge of this issue and the CHARGEBACK would be
process. I've been very patience with your company but This is a Scam &
Fraud. I requested a refund and/or unlock my phone and nothing was
done."
Please reply to the customer regarding their request and copy us in the
response so we can verify that the customer has been assisted.
We are copying the customer on this email and thank you for your
assistance.
Sincerely,
Erwin O.
SWREG
Customer Service
Email ID: 23874533
Original Message Follows:
&
Hello Sir
This is my last email you'll received from me, I spoke with my Bank and
they're now taking in charge of this issue and the CHARGEBACK would be
process. I've been very patience with your company but This is a Scam &
Fraud. I requested a refund and/or unlock my phone and nothing was done.
The bank has all my communications emails and you will be dealing with
my Bank from now on.
Thank you for your time
John Fernandez
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