Usacomplaints.com » Miscellaneous » Complaint / Review: Liberty Home Capital / Advanced Loan Processing San Diego CA - Consumer Report. #838316

Complaint / Review
Liberty Home Capital / Advanced Loan Processing San Diego CA
Consumer Report

We were contacted in June by Marc Workman with Liberty Home Capital in San Diego CA through public records. We were told that they could help us get our loan modified. We have a hardship and they were going to help lower our monthly mortgage payment through a modification. We submitted all requested documents along with a cashier's check for $4,220.36. We were also told that we needed to skip two mortgage payments to get our mortgage company's attention, which we did. This only bought them time, becasue during this time they were putting our file on hold and then were going to pick it up again after the two months time. Well, when it came time to get down to business, we were told that Liberty Home Capital had gone out of business and was bouught out by Advanced Loan Processing and that our file was being assigned to an agent. Greg Paramore along with Devon Clarke and Charlie Toledo were the individuals that we were working with under LHC, and they supposedly were the only employees that were offered jobs with Advanced Loan Processing, per a conversation that I had with Devon Clarke. Two weeks after we were told by Devon that our file was being transfered over, we were notified by email that Greg Paramore had quit Advanced Loan Processing and that he had left things a mess and that we needed to resubmit all information. When I started questioning her about the new company and contact all communication ceased. We have not been able to get a response from anyone via email or phone. The following is the contact information that I have.
Greg Paramore (619) [email protected]/[email protected]
Devon Clarke (619) [email protected]/[email protected]
Charlie Toledo (619) 609-0075 [email protected]/[email protected]
I have filed a complaint with the San Diego BBB, but from what I have been told by the BBB, it does not look good. From reading other posts, I guess I will have to go to the FBI next to file a complaint. I hope this helps others to not make the same mistake that we did.


Offender: Liberty Home Capital / Advanced Loan Processing San Diego CA

Country: USA   State: California   City: San Diego   ZIP: 92120
Address: 13531 Longfellow Ln
Phone: 8589473686

Category: Miscellaneous

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