I ordered a pair of UGG boots and they sent them but wrong size so I sent them back as directed to a Brooklyn processing center address and they never sent the new size. I sent them back with a signed receipt which was signed and recieved and they never sent the boots. The are using a site called www.ceilocollections.com now. I found the Shanghai-Yu-Zhi-Li-Trading-Co name on the mailing label. So no Christmas gift for me and I'm out $159.00. I am so angry.
Here is the address they gave me to exchange the boots:
Return Processing Center 2169 East 21st Street Brooklyn NY 11229 here is my proof of return:
Tracking Number: 1Z6443W40351997XXX
Service: UPS GroundWeight: 3.10 lbs
Shipped/Billed On: 12/06
Delivered On: 12/08 2:05 P.M. Delivered To: BROOKLYN, NY, US Signed By: RUBAULSKY
Left At: Front Desk
Who the heck is Rubaulsky and what did he do with my boots? I hope we can sue them.
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