Complaint / Review
AutoSignalsPro.com
Consumer Report

I purchased their copier software with a 60 day money back guarantee written into their own terms and conditions and the purchase platform is Plimus I purchased their service on 03/11
and contacted them on 30/12 and requested a refund but they suggested I hang on as things were bound to improve, so wanting to be fair to them and myself, thinking that since I made my request within the 60 days they would honour it. I filed a dispute with Plimus on 05/01 and the vendor replied that they could not refund my money as I had exceeded the trial period. I escalated it to Plimus for them to intervene and they tried to force a refund twice but failed. There has been a lot more correspondence in between between myself and Plimus and also the vendor but have been completely unsuccessful. I feel that I have a right to a refund as I made my first request within the 60 day period and also was sold a totally unsatisfactory product