The cost of my bundled services jumped to over $200/month. I called to inquire. Was told that my "special" had ended (2 1/2 years after reducing service following the death of my husband). I asked if I could reduce it to conform to my limited budget. After some discussion I decided to ...
I set up Auto Pay in Jan, they disconnect me Feb 27th, I had to pay to re-connect then they still took the Auto Pay amount from my account on 3/1. Totaling 161.00. ...
Payments withdrawn from my checking account and being credited to the same wrong account at Comcast while I was receiving additional statements with late fees. With several voice mail messages I attempted to make an appointment with Ms. Debra Matlock, supervisor, who never returned any of my calls. ...
I am being harassed by Comcast on a modem returned june. Which I have receipt for. I am now being charged for noted modem, & I'm asked once again to submit proof (thru fax at my expense) that modem was returned. Comcast lack of service & cooperation regarding research of my return is ...
I have tried about 30 times to get correct service and info but just keep getting run aroI am 79 yrs old and I have more patience than most but I can not deal with idiots any more. ...
November I order a new plan called the triple play bundle promotion. This plan included free HBO to my house for 6 months. I have a HD digital convertor box and a digital preferred A/O. I never received HBO on the digital preferred. I just found out today that it was never part of the signal sent ...