According to FCC restrictions example supply to me by my manager at my apartments the satellite was improperly installed and was going to be removed Monday Aug 8th. I have a 2 year contract with direct tv so I was very concerned. I was told if it was corrected the satellite would not be moved. I immediately called customer service to tell them about this. Thought they would be concerned and care about their customers needs.
I was informed that they would have to schedule a re-install appt. I wasnt worried I thought they would just correct and of course no charge the error was theirs or the insurance I pay for would covered it. Again I was wearing rosed covered glasses. I would be charged for this appt even though it was their mistake. Dont they need to follow FCC restrictions and building codes when installing satellites? I dont no this answer and I refused to pay for this appt. I didnt do the installation. So I guess I will be paying for cable the next 2yrs but I wont be watching any cable. They arent concerned at all they know I have a contract they are satisfied cause they are still getting paid. Do I have any rights I need to no about? Please comment.
0 comments