Complaint / Review
Alagasco
Revenue Increased by Disconnecting Service

After repeatedly requesting bill to be sent to correct address for payment the service was disconnected and then reconnected. This happened twice and without notification. Since this is a monolopy there is no recourse. Have to pay total of $225 to get reconnected. The customer reps were rude and spoke like robots. As soon as I can I will not have a home with gas anymore! I requested that a supervisor call me and was told that everyone was TOO busy.