I want the world to know how little www.paypal.com cares about the people that use it to make purchases.
I recently tried to purchase "in-game money" on a website called www.eveonlinestore.com using PAYPAL.
I waited for 3 hours and never received my "in-game money". So, I started to do a little more research into this company (Something I should have done in the first place for more then a few minutes).
It turns out that I wasn't the only one to get scammed by this guy and there are quite a few of us.
I contacted www.paypal.com over the phone right away and filed a claim myself. I very quickly found out that "terms of agreement" states that in game items can not be accounted for and so there is no way to prove that i didn't get my items.
I was a little upset at this at first but I got over it and decided to take paypal off of this website so that they can not do it to anyone else.
It's been 1 week since I got ripped off by the website and THEY STILL HAVE PAYPAL UP ON THERE WEBSITE!!!
I called them and tried to tell them again that they need to do something about these people. The lady I talked to assured me that they would send it on and get it fixed very quickly. I received this response...
We have concluded our investigation into your case:
Case ID: #
Transaction Date: Jul 15
Transaction Amount: -$29.99 USD
Seller's Email: [email protected]
Seller's Name: XIAO CHEN
Unfortunately, we were unable to resolve this claim in your favor because
the item purchased was virtual or intangible. As a result, we have not
taken any action against the seller at this time but we have noted your
dissatisfaction in the seller's record for future reference.
If you still have concerns about this transaction, we encourage you to
continue to work directly with the seller for an amicable resolution.
Thank you,
Protection Services Department
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
I explained to paypal that I can prove that I never got my stuff. They didn't seem to care one bit. They make their money with people who have subscriptions to their plan... I AM NOT A PAYING COSTUMER AND THE SELLER WAS= THEY DON'T CARE ABOUT ME AND THEY WON'T CARE ABOUT YOU EITHER IF YOU DON"T HAVE A PAID SUBSCRIPTION!
Yes i was an idiot for trusting a company called paypal to ensure that i would not get screwed... But if they had shut this guy down about 4 or 5 guys before me I would not be here telling everyone this.
If you dont believe me then check out the complaints for yourself... Its on the internet... And paypal continues to let it happen. Thank you for your time.
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