A payment was made to ecoinways.com for coins on habbo.com, however the company did not deliver the product. I sent over four emails to econiways.com, and also used their built-in e-mail system on their website but received no response back from them. Then, I created a fraud case with PayPal and my claim was denied by PayPal. Here is what PayPal had to say: "Seller's Email: [email protected]
Seller's Name: Xiao Chen
Unfortunately, we are denying your claim because your purchase was for a
virtual, digital, or intangible item, which is not covered under PayPal
Purchase Protection. We only cover claims involving physical items that
can be shipped and tracked. We encourage you to work directly with your seller to resolve the problem.
You'll find their contact information on the Transaction Details page." Now I am back to square one and have no idea how to resolve this issue. For your own protection, do not do any business with ecoinways.com.
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