This printer works only when it wants to and I understand it is out of warranty and of course that is when the trouble started. I have installed and re-installed to no avail. It prints when it says printer is disconnected yet when I really need something printed it does not work and then the copies will print days later. I called to complain they send me to tech support and i get someone who i can not understand and they cant understand me yet they sure can try to sell you the extended warranty which by the way far exceeds the price of a new printer. As this product was a gift which is now in the trash I feel bad for my niece who spent her hard earned money on a product with a well known name. I never buy an HP product again and everyone I know will not get a good review for HP products. What ever happened to customer service?
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