Asked when INSTANTINK would be available in Canada. Got no reply. Then they sent a survey asking how my customer service experience went. I noted that no one got back to me. So not only are the managers not really into replying, but it seems the managers aren't too concerned with managing the lower ...
I purchased a new Compaq R201 monitor on 19/12 from Ernakulam, Kerala along with a new assembled computer system. The monitor is having warranty for three years. Invoice No is J680 dated 19/12 of Newtec Computer Systems, Cochin-16. After six months the monitor started to show horizontal lines. I ...
They're beginning to hard sell customers on their HPTune up product which the customer then has to pay for. On my first call today I got a rep who wouldn't even remote view my notebook the way previous reps had done - just asked me if I'd downloaded anything recently/when the problem started/and ...
Dear Team, Recently we have purchased the HP 650 laptop. That laptop Shift key is not working properly. Sr. No-5cb32112TX ...
I bought this laptop from Best Buy almost 2 years ago, and have been plagued with issues. First, I noticed the screen flickered and pixelated lines would run across the screen unless the screen was titled just so. I thought nothing of it and kept using the computer. Then, the CD/DVD drive quit - ...
I sent my Envy 14 ultrabook to HP on 10/30 when the screen began flickering. Numerous calls and escalations to the case management department yielded no results. Tolga with HP Case Management was the 4th HP tech to tell me he would call me back within 48 hours without doing so. I must have rustled ...