Less than one year ago, I purchased a Titan Tankless Water Heater. It worked for nearly a week. I had to ship it back for repair at my own expense. It came back, working for nearly three months. This was the last time it worked.
After the second time it was sent back, it was re-installed and it never produced hot water. This time, they were willing to send a shipping label so it wasn't being shipped back at my expense.
When it was returned again, it still did not produce hot water.
I called them to get a refund, since the unit was still under warranty, but was stone walled with an all sales are final line.
I was sold a lemon of an appliance, and this is how it is treated.
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