I purchased a tankless water heater from omega2000group.com. After I had spent a great deal of money on the heater and after sending the plumber to and from the store to get parts to make the tankless heater fit it didn't work. I contacted George Sararu the owner operator of Omega 2000 group. He wasn't super friendly but the conversation went well and he said he would look up my error and call me back and he did. I tried his suggestions and nothing worked. After that he said he would look up other things and get back to me. He did but after nothing has been resolved. There was no offer for a replacement or repair. I feel that the warrant issued with the unit is completely bogus. I have tried emailing him and nothing has happened. The unit itself the OME514 -PV NG NAT GAS TANKLESS Water Heater doesn't look like it's made poorly. From my experience and the experience of others i have found that Omega 2000 group isn't for the customer and that they are into ebay profitability. I hope that my water heater issue can be resolved but I don't have much faith in that. I hope others learn from our mistake and pay more for a name brand tankless water heater.
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