This Company says they support Troops, but thats a BIG FAT LIE, They took our deposit, then had 20 different companies call us to transport our car before the day we had requested. We decided we didnt want to use them afterall and they kept the deposit.
I called to state that we needed our deposit back and was told to Put the request in writing, I did submit the request and called back 4 wks later after the amount showed up on our credit card. They further claimed the deposit wasnt refundable which that not true because the email I first got said the deposit is refundable if your car isnt shipped.
There Customer Service dept brags about being in business for more than 20yrs and they didnt care if i filed a report to the BBB, because they always get away by paying off.
Well If the BBB doesnt do anything about it, I hope the internet does!!!
They are a rip off. Stay away.
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