Usacomplaints.com » Miscellaneous » Complaint / Review: Taylor Gifts - Poor Customer Service. #565200

Complaint / Review
Taylor Gifts
Poor Customer Service

On January 30 I put an order with Taylor Presents to get a “Storage Table and Wicker Baskets” collection (Object #D28336A). That description at that time read “AND wicker baskets” within the name and when within the explanation.in middle-Feb, I examined my order position to locate the product name was transformed to see “Storage Bench” only. And also the explanation, at the end, today mentioned the containers were sold individually.

I named Taylor Presents and was informed that I'd not get the baskets, despite the fact that the name and explanation mentioned “AND wicker baskets.” I subsequently requested to get a $30 partial reimbursement to ensure that I really could buy the baskets. I had been informed that I'd get the partial reimbursement in 7 – 10 business days.

I never received that partial reimbursement, and so I named on January 22 and was informed that it wasn’t Taylor Presents ’s issue that used to do not browse the complete explanation. Consequently, I'd not obtain any partial reimbursement.

Then I received the table, and also the backboard had a base-extended break within the top. And so I named Taylor Presents again on Feb 25, and that I was informed that somebody might contact me concerning the backboard.

By March 1 I hadn’t obtained a telephone call, and so I named Taylor Presents again. I pushed 4 for client service, then I pushed 5 for client service, then I pushed 1 for that credit division, two bands, and PRESS - I had been disconnected. And so I named again and was disconnected. And so I named AGAIN, and that I was ultimately associated with a human. Although I had been informing him my issue, he moved me. I noticed two bands, and PRESS – I HAD BEEN DISCONNECTED.

You receive the image. After being disconnected TEN OCCASIONS, yes, TEN OCCASIONS, I eventually talked with another individual. She explained the last person I spoke to recommended me to call-back using the component number that I needed. But which was a rest. No body actually explained something – I wasn’t linked long enough for that to occur. After I informed her exactly what had occurred, she mentioned that I had a need to contact Winsome to obtain my alternative backboard. After I questioned about my $30 partial refund, I had been informed that I wasn’t likely to obtain any refund.

Now, I'd just like a TOTAL reimbursement for my stress and period. Not just am I performing their work by calling Winsome to obtain my alternative backboard, I however don’t possess the wicker containers which were area of the name and explanation or perhaps a $30 partial reimbursement.


Offender: Taylor Gifts

Country: USA   State: Pennsylvania   City: Paoli
Site:

Category: Miscellaneous

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