I bought a Zoombak locator for the child in Dec. 2008.in October we'd warranty issues. I delivered it based on their directions. Lastly obtained a brand new device about 30 days later and named to possess it triggered. Once triggered it had been good. The I began acquiring emails about owing funds. Our unique 1-year agreement was to get been because of restore on December 16. I began getting updates in December that I owed for 30 days cost - $14.99. A notice for November that I owed another $14.99. Every time I obtained a notice I named to confirm that which was happening - they assured me that it'd all been looked after along with a credit could be released to my card. Today in January I discover that my card had terminated with no one actually stated that in my experience. I joined my new termination day within their site and named and informed them to bill me for just one-year support again. After I got my charge card record they'd charged for another year... PLUS 8 weeks along with a $2.00 late charge. I named on Friday, Feb. 5 to determine that which was happening. Was informed that once it's billed they CAn't problem any breaks. I requested to talk to a boss. He arrived on and explained that I'd to cover the two weeks and also the additional $2.00 due to the period I applied the unit and was not on the annual strategy and they could not statement my charge card. I discussed that I'd named each time I acquired a notice with no one actually described my card had terminated so just how may I understand. He was really unsympathetic and lastly following a somewhat extended dialogue using the unique individual and also the boss, I told them-it was not worth another moment of my period. I'd been about the telephone for pretty much one hour and got no-where. I'm really dissatisfied in being handled the way in which I had been. I'd requested to become acknowledged for that $2.00 overdue fee and $14.99 for every of the weeks I had been billed regular costs and simply contain them in my own annual charge. It was not likely to occur. The quantity of the costs is not a large package, it's the way in which I had been handled. All this is managed by somebody internationally which is challenging to speak together. I'd NOT suggest buying something from Zoombak. Along with all of this, the support is irregular also it does not often provide as guaranteed. I'll be studying additional items following this next year of support is pulling to some near.
0 comments