I had been simply studying all of the grievances about AT&T as well as their "marketing discount offers." I thought I had been alone within this clutter! I registered for telephone and online sites in July. It's May and that I still haven't obtained a cent they assured me. I ought to have gotten $49.99 for that gear refund and $50 each for that telephone and online sites. I submitted the paperwork for that gear refund and waited. I named and believed the "aid" I received was sufficient. And so I waited again... Another 2 weeks before I named again to check on the position. This time around I used to be informed that it'dnot prepared however and he or she might advance it to her boss, that could occupy to 14 days to listen to something. While you may tell from this being nearly annually, I still have not gotten something. I've named repeatedly concerning the support discounts also, nevertheless nothing
The discounts were just one problem I'd with AT&T. It got 5 weeks in order for them to ultimately resolve my payment. I requested my online sites using the wireless modem. After I obtained my cargo it included a normal device. I named plus they delivered the right modem but additionally involved a radio card (that we didn't purchase.) I delivered the device utilizing the supplied return UPS brand. I received my next statement and that I still had a cost on the for that device, despite the fact that they'd obtained it more than 3 months beforehand. Then I discovered I'd been billed $55 for that wireless card. I called again to possess that eliminated plus they stated I'd need to return the card. Again I applied the return advantages tag supplied and delivered the container back - this time around just comprising the costly card. Thank heavens for UPS tracking! It had been obtained by their delivery workplace on 25 Sep 07. After I named they stated it'dnot been 'prepared' however by getting so that they could not take away the quantity from my statement. I named the following week and again obtained the exact same solution. Deshaun was the following person I talked with, again exactly the same solution. It was getting old. They'd actually set me on-hold "to check on the standing with getting." Lastly on 27 November, Florita named the acquiring department and stated they'd prepared the return and also the $55 reimbursement seems on my next statement. Lastly I obtained a sincere solution and my December bill was ultimately proper
I've never been so disappointed and discontent having a business. Sadly, I also provide my mobile phone support with this particular organization. I want they'd never combined with Cingular! I can not create how unhappy I'm.
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