I made a purchase from Rich Dad World with the understanding that it was a one-time payment. However, there was a small note hidden among all the other information stating that it was actually a five-time payment. The order confirmation indicated a total of $99, but it also mentioned five payments. I thought that meant the $99 would be split into five payments. On 01/31/23, my card was charged $99, and later I discovered that they had been charging me $99 every month.
I reached out to their customer support team via phone and email to explain that I only used the program once and had already canceled it. I requested a refund, but the customer service representative informed me that refunds were not possible and then proceeded to block my access to the program. In essence, Rich Dad World wants to keep collecting $99 without providing any services to their customers. This has been the worst company and customer service experience I have ever encountered. I urge customers to be cautious and avoid signing up with Rich Dad World, as they are a scam.
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