Usacomplaints.com » Cars & Transport » Complaint / Review: Endurance Warranty Services - Lied about policy and have not refunded money after cancellation. #394561

Complaint / Review
Endurance Warranty Services
Lied about policy and have not refunded money after cancellation

I obtained a notice within the email out of this organization declaring my warranty on my vehicle was up. I named the amount about the notice and informed the repetition Dexter that I've previously bought a long guarantee after I bought the vehicle. Dexter clarify that it'd maintain my greatest attention to stop the guarantee i before bought since he can offer me a bumper-to-bumper warranty for 4 years for 2 funds of $234.50. I believed which was a good deal also it might save me lots of cash and so I did stop my preceding warranty and offered Dexter an instantaneous cost of $234.50. About two 5 months later I obtained all of the files for this plan and and surprise to determine the plan was over $4000! It had been put up to dominate $200 per month in the unique charge card i created the cost with. I instantly named Dexter and he was really unpleasant in my experience. He hurried me off the telephone and stated he'd contact me back. He never called back and that I named again challenging my money-back and also the plan to become terminated quickly. Dexter guaranteed me he terminated my plan and that I might get a reimbursement in 10 times. Five days later my cash wasn't returned. I named Dexter again and he was really unpleasant yelling that I have to quit calling. I described I simply needed my money-back and Dexter moved me to Jeremy a person service representative. Jeremy explained that my plan was never terminated!!! He explained he'd stop it instantly and also have my reimbursement back again to me in 72 hours. Five nights later I still haven't obtained my cash back. I called again and Dexter not Jeremy may answer the telephone. Somebody in customer support responded and described that she'd have Jeremy phone me back. Throughout all the telephone calls i required to talk to a or boss and noone could provide me the title and quantity of a boss or move me to another person which may be ready to matter mean instant return. Presently I've no warranty on my vehicle when I terminated my unique warranty as a result of this fraud. I still haven't gotten my reimbursement.


Offender: Endurance Warranty Services

Country: USA   State: New York

Category: Cars & Transport

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