Another victim of USA relocation. I foolishly booked a move with USA relocations and foolishly believed they would pick up my belongings on the scheduled date. NOT only did they not pick up my stuff they did not call me nor did they return my calls. They finally picked up my stuff 5 days later and Bobby the owner screamed at me for 10 minutes saying that since it was not as bad as Katrina or a tsunami that I had no reason to complain. Time ten minutes it's a long time to have someone yell at you and I've never heard of a company yelling at a customer.
I was overcharged for "extra steps" and weight. 1/2 of my boxes were crushed and the furniture was not blanket wrapped as promised. Legs were broken off off a dresser and gouges were in furniture.
I could go on and on about these monsters but it won't take the scratch out of the antique night stand or replace the lamp shade or take the damage out of the furniture.
The topper was that they told me I had to take delivery on Wed or wait until a week
from Saturday (ten days later.) They delivered at 11:30 at night and finished unloading at 1:30 and the drivers comment was " that's the way it goes.'
USA relocation has no business operating business on this planet or even in this universe.
I wish their were some way we could all get together and file a class action suit against them for our losses and put them out of business.
Louise Chattanooga, TN
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