Complaint / Review
Walmart - Suwanee, Georgia Thompson, Inc. Marietta, Georgia
Combo VCR/DVD Repair Billed $145.55 After Store Referral

I purchased a combo unit VCR/DVD from the Suwanee Walmart. After using it only about ten (10) times, a tape got caught in the system. Since it would not eject, I called and explained this to Walmart. They asked that I send it to Thompson, Inc. Who would repair it. I called Thompson as explained the situation to them and they asked me to ship it to their Texas operation. I did so as a cost of $15.00, all the time wondering why I should pay from returning a defective unit. A couple of months later, I get a bill from The Thompson, Marietta, Ga. Unit for $145.55 to pay for the repair. This totally unfair. I was duped and feel a victim of the ole "bait and switch."

Model no. Drc8335, ser. No. Pa091h365a0637, ref no. 353823844 This simply is not fair.