I purchased a RCA Television for my mom who's 86 and required an upgraded collection since her aged one past one.
After about 4 weeks it went dead having a large click and place along with a clear screen. I've attempted to work well with the so-called warranty claims centre. After weeks of worrying, start a using the BBB.
I obtain a prepaid return tag to come back faulty Television. According to contract, once they get her Television back, they'd send an upgraded device. Today weeks later, they've her Television. I named nowadays to determine what's happening. They need me to pay for work and price to come back it back again to us. Personally I think this really is BS given that they would not okay nearby fix and stated since I have have been through so much, they'd deliver an upgraded device out the moment I repackage the faulty Television and deliver it back. Today they're keeping our Television for price around a brand new one. I really could return to Walmart and purchase another collection. That is Crazy...
I know I am not the very first individual who has already established an issue with RCA / Thompson Inc. They maintain moving the dollar. Personally I Think they ought to remain behind there items or quit selling them. There's no guarantee below, so far as I am worried. Easily had purchased a guarantee from Walmart, I had been informed it only function following the manufacturer warranty ends. Therefore, I suppose you've to hold back annually on that. Its a disgrace they escape with providing everyone the run-around. I've invested more than the price of an upgraded collection since I haveam a street driver and never home significantly, therefore Our mom hired a television set until I got house, or till an upgraded collection was sent as guaranteed. I don't actually purchase a RCA / Thompson item again.
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