I recently bought a Mercedes SUV that is supposed to come with a 6-month free subscription to SIRIUS Satellite Radio. When I called Sirius to activate the service, they refused to honor the promotion offer outright. They say they only offer paid subscription. When I told them that I have the original documents from the dealer about the promotion, they told me to call my dealership and abruptly hang up the phone. This is the worst and rudest customer service I have ever experienced.
If you are buying a new car that comes with a satellite radio and free subscription to Sirius, don't fall for the trap. All you are going to get is a useless money pit. Unless you are enjoying being abused by the customer service agents and pay these abusers monthly, stay away from this company.
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