Usacomplaints.com » Miscellaneous » Complaint / Review: DirecTV - Rebate Requirement Never Disclosed, Bill $95.92 Instead of Quote. #472343

Complaint / Review
DirecTV
Rebate Requirement Never Disclosed, Bill $95.92 Instead of Quote

Direct TV did not honor their contractual agreement with me. When I contacted them about possibly using them instead of Comcast, I told them they would need to be cheaper than $54.00 a month. They said they would charge me $29.00 for the first 3 months and $39.99 after that. I said I had 5 televisions and wondered if there would be any additional charges to have them hooked up to receivers. I was told "No," that the special included 4 receivers but they would throw in the 5th at no charge.

My bill is $95.92! When I called, they said, "You had to mail in a rebate request, which takes 6 weeks to process. After that is done your bill will be $56.00 per month plus 4.99 for each TV receiver!" I told them this was not the agreement we had made and they never told me about a "rebate form." They said they did not care and would charge me if I discontinued my service with them. I am ready to sue them for false advertising! They are a lying company, and I hope no one ever uses them.



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