I booked 3 airline tickets with them, the total cost is $3398 and what happened is i found my daughter stated as an adult and my wife as an child. I called to fix that they said no cannot fixed!
I canceled the reservation, as of their policy they should give me credits of $3398 to use it for another reservation but they don't and after i wasting more than 3 hours with their customer service dept. Finally i got that:
i will loose about $342.32 per each ticket which is total loose of $1026.96
"i can't pay $150 for each ticket and take the same trip again or another one by the $3398 as of their policy stated!"
also, i have to wait 60 days to receive my money which means i can't travel to my country now since my credit will back after 60 days!
(charged me the same day but refund me after 60!!)
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