In November Justin Bedillion, claiming to work for EPS (Electronic Payment Systems) came into my business offering credit card processing services. He had a business card and gave the same speech that my previous representative had given... I had no reason to not believe what he was telling me. He wanted to see my current lease for my processor/terminal and guaranteed that he could beat their rates... He offered a "Flat rate of $30 per month. No per transaction fees and 0% on sales". He said he could cancel my current lease, "No Problem"...
Right away fees started coming out of my account. When I received my "Welcome Packet" in the mail I noticed that all of the numbers/fees had been changed and there were pages of the lease that I had never seen yet my initials were on the bottom of them all! Long story short, I had to close my account. I am from a town so small that we don't even have a stop light, and there are now a total of 7 local businesses involved.
I tried explaining to Lease Finance Group what had happened and that there was forgery/fraud involved. Not only did they not care or not want to listen to what I had to say, they ARGUED with me insisting that there wasn't. Like they were there to see it! They call me DAILY demanding payment and when I try to explain, the man talks over me or argues with me. I even sent them a copy of the police report (with 5 of the businesses on it) and the guy from LFG YELLS at me saying, "There is NO fraud here ma'am!". I told him I was not paying it to go ahead and turn it over to the legal department (since this was what he kept threatening to do) and he says, "No, ma'am, I am going to continue to call you every day until this matter is resolved." I told him to go ahead and that I would tell him the same thing tomorrow... Today, he called my business and I told him the same thing I told him yesterday... I am not going to pay this. I hang up the phone and 30 SECONDS later my CELL PHONE rang... IT WAS HIM! How they got that number I do not know. I asked him why in the world he would call my cell phone after literally JUST hanging up with me and his response was "It is a different phone number. I will continue to call all numbers available until this is taken care of"... When I got home tonight my 9 year old son told me that they also called my house! How are these people getting away with this? The harassment has stressed me to death! After reading all these complaints and with so many having the same story WHY is this place still in business?
If the Chicago office has been shut down what can I do to get these people off my back before my credit is completely destroyed?
BrandyNorth Judson, Indiana
U.S.A.
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