Usacomplaints.com » Miscellaneous » Complaint / Review: Direct TV (DIRECTV) - Service Died Hours After Install, Then $341.38 Cancellation Fee. #420471

Complaint / Review
Direct TV (DIRECTV)
Service Died Hours After Install, Then $341.38 Cancellation Fee

On January 5, 2009, I had an appointment with DTV at 8 AM for the installation of 3 receivers. They came at 3 PM and did the installation, and by 6 PM the complete service broke down.

I tried to contact them from that time, and all I got was a voice recording until January 7, when I reached Loreen once. She said she would get back to me, but she did not.

On the 8th I got fed up and cancelled the service. The representative then told me I had to pay $341.38 because I did not cancel within 24 hours.

They sent 2 boxes for me to return the receivers, and I returned the 3 receivers.



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