When I was reconciling our December bank statement for our small business I noticed a charge of $150.00 from Pipeline Data PCI Compliance. Not only had I never heard of this company, I knew for a fact that I never authorized it.
In calling my Bank I was given the telephone number and a reference number. When I called, I was told the contact person that the Bank referred me to was no longer with the company. I then requested to speak with a supervisor.
I was told that a letter had been sent to our company and that part of our "portfolio" of credit card processing had been sold to them and they were entitled to this fee. I have never any such correspondence nor is this 'fee' on the merchant processing statement. I was told that no refund could be issued despite it being unauthorized.
My merchant processor was also a dead end. They stated that they had nothing to do with the fee and therefore couldn't help us.
I was astounded to see how many businesses have also had the exact thing happen. I have contacted the Colorado Bank Commissioner via email and am awaiting a reply before physically going to our bank.
This is an outrage. If they have access to our checking account, why kind of fee will they put through next?
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