I filled out an online application to apply for a merchant account thru charge.com. I did this and basically researching what banks would suit my needs for my own merchant account.
Filled out the application in September and then never followed through with processing as I chose another provider. On December 24th, a company called Cynergy Data stole $185 dollars out of my account and called it a PCI FEE. I called my merchant processor I use and they told me they never charge any merchants a PCI Fee.
Researched further by calling 1-888-830-0555 listed on my bank statement and they said that I had an active account signed up through charge.com. I said I didn't and told me there was nothing they could do and needed to contact charge.com. Lady on the phone asked me to hold while they would find a rep at charge.com and of course came back and said nobody was available.
I tracked down charge.com and they are making it impossible to cancel except by faxing in a request to cancel account I never intended to make active. Charge.com has also been stealing money out of my account monthly since my online application in September and I just now found out. I am adding up the charges and will update the BBB as well as the Federal Banking Institution for complaints.
Unbelievable, straight up theft from this company/person who calls himself Randy Rochleau. I saw somebody else post 12/30/10 complaining about a PCI fee of $185 stolen out of their account as well and wanted to say that you are certainly not alone.
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