Complaint / review text:
Pipeline debited our account for $150 without our consent for an "annual fee" or "pci compliance fee" depending on who you talk to... They claim to have sent a letter 20 days ago... Of course they sent it under "pipeline data processing" and not our credit card merchant of "Merchant Card Processing". BUT, the statements are still coming from merchant card processing so obviously they knew that we wouldn't respond to any company other than "merchant card processing"
I filed a complaint with the BBB.org and are cancelling the contract with Pipeline Data. We have been using merchant card processing since 2004.
I don't get why all these credit card processing companies are allowed to change their names & terms so often. They must not be regulated at all.
By the way, they are charging a fee for pci-compliance and they are NOT pci-compliant.