In October I purchased a plane ticket through Expedia for a round trip to Chicago. I paid 250.00 for it with my credit card. The Airline was American Airlines. The day before my flight, I ended up in ICU with double Pneoumonia and had to be intuabed for 6 days. I spent 11 days in the hospital and almost died.
I contacted American Airlines and was told I could get my money back if I provided documents from the hospital proving I was unable to fly. I provided them with the documents and months later after making numerous phone calls to the airlines, I was told I wasn't eligible for a refund because I purchased my ticket via Expedia. Apparently, I didn't read the fine print and according to their site, this was a non refundable ticket no matter what the reason was.
I would rather pay a higher rate and be assured that if I couldn't fly, I would get my money back. I lost that money and at the time, I really could have used the refund.
I will never purchase anything thru a website like Expedia. I wonder what would have happened if I had died??
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