Complaint / Review
Tactica International, Windstorm, StormVac, Tactica Igia
StormVac, AKA Tactica International, AKA Windstorm, AKA Tactica Igia, Inc Igia / Tactica Igia / StormVac / Windstorm False Advertising fails to refund $134.29 after returning product and unable to contact Commerce, CA - New York, NY company locations

This is in regards to an order, order number (2006012315160959) purchased on Jan. 23 and returned on Jan. 26, after realizing that the machine didn't work as advertised. I've been sending e-mails and calling 212-967-6917 to no avail. It's been a one-way contact for over 2 years and all I received via e-mail was:

" Dear Valued Customer,

Thank you for your choosing Stormvac. A customer care representative will personally respond to your e-mail within the next 24 hours.

We appreciate your patience."

All I want is my refund for the 2 stormvacs that I returned.