Complaint / review / scam report
Capital One
Scammed by Capital One

Complaint / review text:
I held a business credit card with Capital One for several years. My habit is to pay off my balance every month and not accrue interest charges.

Capital One solicited me with an offer of blank checks with 18 months 0% interest on their usage. They would charge what I considered a reasonable flat fee of 3% to use these checks. They also would keep the amount of the checks in a separate segment on my statement. Sounds great, right? I used 2 of these checks.

It turns out that if you have ANY transactions on your card or if you use your card at all you WILL be charged interest. The only way you can avoid interest fees is to pay off the entire amount including the "interest free" amount. They site the clause which states they may allocate your payments any way they wish. They therefore allocate all your payments to the interest free amount & everything else is left unpaid. It also looks as though they treat the amount of the check as a "purchase" which in my case carried a 15% APR, although its hard to tell from their convoluted statements. From what I can tell I've paid nearly $70 in unexpected finance fees over a 2 month period.

Where is my 18 months 0% interest? Fortunately I was able to transfer my balance to a different card. Others may not be so fortunate.

Contact information:
Author: Contact with Author

Offender: Capital One

Country: USA   State: Utah   City: Salt Lake City
Phone: 8009557070

Category: Miscellaneous


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