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Phone: 8009557070

Found 172 reviews / complaints

Capitol one bank credit card
Consumer Report

I was told by capitol one agents on three diff. Phone calls that their 10% increase in rates would only apply to new purchases, and not my existing balance. Rate on my balance was @7.9%. When my Oct. Statement came, the entire bal.{$10,579.00} was@17.9%. When I questioned them via 3 phone calls I ...

Capital One Credit Card
Paperless statements Did NOT send statement for 2 months THEN charged me late fees for not paying my bill! Scam! Interest Rate is going up!

I was going through my bills writting the due dates on a calander when I realized I haven't seen a Capital One Credit Card email statement for the current month. I logged into my account to see my payment was past due and the last payment had been two months ago! THEY STOPPED SENDING THE STATEMENTS ...

Capitol One
Deceptive Balance Transfers

I've never been so discusted by a companies ethics! 18 month transfer should mean 18 months. This is the second time Capital One has tried to rip me off. I transfered money on my husbands account for 18 months 0 interest and on the 12th month started to get finance charges. I had previously emailed ...

Capital One
Rude and accusatory suggesting that I was lying and that there was nothing that they could do. When I asked to speak to a supervisor I was told none were available

They claim to have physical records of past payments but there are payments has mysteriously vanished&although they had it long enough to credit my account with half the amount of the money order. So they must have received it. Customer service was rude and accusatory suggesting that I was ...