I signed up for the VOIP phone service and received the modem from the company. Because they are unable to transfer my number, I cancelled the service without even using the service. They charged my credit card $441.45. I called and sent email, they assured me that the refund is on its way. I have called at least 10 times but the answer is always be: we will refund your money but don't know when.
The charged on my credit card was on 12/4. They received their modem back on 1/14/08. Until today, no money was ever refunded to my credit card.
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