Ordered from this horrible company (yeah i know i fell for it, wont happen again) the 7/07.
I got the order receipt not mailed to me, and i used since then the "contact support" form to get in touch with them to know about my order status.
Both mails went unanswered (Average response time is 24 hours, as advised by the company.) its been 8 days, no mail was answered, no receipt recieved, but my credit card has been billed reaaaal fast.
Now, i see that there are a ton of other reports on this site, and i guess if they can be bothered answering all the complain on this site in a pathetic attempt to look good, why then they can seem to answer theyr normal customer care mails?
I have no spam filters whatsoever in place, just so you know im not that stupid.
If i wont get in touch with someone from this company who will give me the status of my order, or i wont recieve my order at all, im going the legal way. Since the order was for 150$ around, i wont let those scammers just rip me off like that.
(not to mention that they'r product proably will be really awfull, but thats not the point, the point is i want to recieve what i paid for at last.)
Read all the reports on this site, and listen to the people. Dont buy from this ocmpany, ever.
As they say "which is why a big part of our business is REPEAT customers!" now i understand why, they return cause they want theyr money back after not receiving anything.
Simone
Rome
Italy
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