On seeing all the other reports about herbalsmokeshop.com I thought I'd write my experience as well. I placed an order for $70 - 80 in goods in 2004 via money order through the mail.
Numerous calls and e-mails and only one response with no attempts in any shape or form to attempt to explain what happened, simply stating that the order was "recieved".
There is no response at all now from phone or e-mail. There is no customer service. To think that the website ever had any good intention would be naive, as over the past year or so the site has only been updated with fancier graphics and expanded. It is in no way an abandoned site, I assume there is enough money coming in to be a reason to keep it well maintained.
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