I have tried to reach this company via email of which I sent three emails concerning the extracation of $159.95 from my bank account without authorization. They stated that this is a debit service and that I signed up with them sometime in January and that they have my electronic signature.
Their advertising is fraudulant, and no where does it say that you will be chared x amount of money. I have received nothing from them in the mail. Secondly, I called them on 2 different occasions. The first time, I was unable to get through and they said to contact them via the internet. They have 3 different boxes and I chose the one to speak to a representative. Both times I sent messages and both times, there was no one available.
I also received a telephone call from a representative who was not only rude but disrespectful and uncourteous. I was told I would not get a refund and that if I thought this was fraud, they would send me a form to fill out and it would be investigated. Again, to date, I have received nothing.
I wrote a third email and they say that they will get back to me within 24 to 48 hours. I have not received a response. I want a refund of my money immediately! Please note that I did not receive any response to my 2nd email either.
They are dealing fraudulantly and I don't know where they got my bank information from or my account from because I did not authorize this.
Thank you. Seems like they are ripping people off all over the place and they must be stopped and taken off the Internet.
Lynn
Bronx, New York
U.S.A.
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