This company withdrew $159.95 from my checking account, without my authorization. I never applied for anything through this company name. I have no clue where they got my information. I have been trying for 3 weeks now to contact someone at their 800 number, I either sit on hold for about 45 minutes or more, or I get a recording that their office is not open yet, try their website. There website consists of three little boxes, that if you click on any of them, all they do is tell you that the company is closed. There is one option that you can email them, which I have done 3 times now, and I still have not gotten any response. Their website states that if you send them an email, then it will be 24-48 hours before a response. Well it has been more than a week, which is a little longer than 48 hours, and I still can't get ahold of anyone.
All I know is that I want my money back. I just don't understand how companies can get access to this information without any authorization or knowlege of the person that it is happening to.
I saw the other complaint filed, and I don't know how a company can tell someone to call the police and let them handle it, when the company is in the wrong they should refund our money.
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