This company sent out workers to my apartment complex during Jan. They lead me to believe they were there on behalf of pepco and had badges to boot so I figured it was legit. The person said they were there to get me a lower rate on my electric, I have been getting the run around ever since to figure why my bill has been from 103-150 range to almost $400 a month and I live in a 1 bedroom apt. Today I got off the phone with Pepco and they said that I am not getting a discount but I am actually getting charged double of what they signed me up for. I am outraged!!! I immediately called Starion to find out and they claim I have been using more energy. I asked what I was being charged for then the girl had the audacity to say same thing you signed up for. What type of answer is that? This made me even more upset so I said cancel my services immediately. She transferred me to someone else who basically told me it would go through a couple more billing cycles before it would cancel. Oh really? I promptly called Pepco back who told me they are receiving a high volume of calls about complaints from this company on how they scam people into the service and make fake badges claiming to be from Pepco when its all a lie. I want to get a lawyer involved because it has to be a crime to misrepresent yourself as being from another company for a monetary gain. I am a stay at home mom who got taken advantaged of by this company and I do not wish this on anybody else. The more who speak out the better outcome we all will have!
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