Usacomplaints.com » Miscellaneous » Complaint / Review: Financial Approval Network - Consumer Report. #1033773

Complaint / Review
Financial Approval Network
Consumer Report

Financial Approval Network states that you have a 10 day free trial period, & that you will be billed after day 10.
I followed the steps to cancel on the morning of the 10th day, which was today.
Later today I noticed that the money was taken out of my account.
I called the customer service line, 1-888-779-0509, and was told that I had waited until the 10th day and they had already started the billing process.
I asked for clarification, since the billing process didn't start, it was done.

The customer service person was rude & stated that I had waited until after the 10 days, but that she would reverse it and I could contact my bank if there was a problem.
They are a dishonest & unprofessional company.


Offender: Financial Approval Network

Country: USA   State: Colorado   City: Denver   ZIP: 80206
Address: 191 University Blvd, #297
Phone: 8887790509, 8885104407
Site:

Category: Miscellaneous

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