I signed up online with Grantnow dot com on 2-6-09 to recieve my Grant CD and find a grant now. I read and copied their Terms which stated i could cancel within 7 days.
On 2-11 I noticed my bank account was missing $49.97 and i never recieved my Grant CD yet.
I called Business Edge Network's Customer Service on 2-11 to cancel and asked for a refund but the person refused stating they cannot refund my money because i waited after the 3 day trial.
I read the Terms that i copied on 2-6 to the lady with customer service and pointed out that I want my refund since I am cancelling before the 7 day trial period. She refused to give me a refund nor would she let me speak to her supervisor.
I told her your Terms are misleading and i will contact my lawyer and she hungup on me. The following is a copy of their Terms for cancelling:
Business Edge Network Customer Support Cancel
We are sorry to hear that you wish to cancel your membership to "Business Edge Network". We welcome you to fill out the form below so that your cancellation can be processed.
If you are cancelling the membership within the 7 day trial period you will receive a full refund for your original purchase amount. If you are cancelling your membership after the 7 day trial period you will not receive a refund however you will be removed from any future billings.
We urge you not to give up on this highly successful and power-packed network until you are absolutely sure.
If you are truely intrested in cancelling, we'll process this as quickly as possible. Just fill out the form below with the required information.
Membership cancellation form
I waiting for a my lawyer of 3 years to call me back concerning this issue but why is Business Edge Network not refunding me since i canceled within the 7 day trial period? I advise anyone to stay away from Grantnow dot com & Business Edge Network.
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