This business website charged my credit card before I knew the exact charges and before I had the option to approve payment. Complaints to the business initially to cancel the reservation resulted in being transferred to several different people, put on hold for long periods, having to explain the problem repeatedly, etc. After the company finally agreed to cancel the reservation made without my consent, they charged me $30 for a "cancellation fee". Attempts to have this fee reimbursed have resulted in them refusing to refund the money.
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