I also bought a steam mop X5 in October it took 4 weeks to arrive, worked 10 minutes leaked water and stopped working. Although this machine has a three core cable it is fitted with a continental two pin plug so the machine is not earthed and has no fuse which is not up to british standard especially when used near water. After getting a returns number from customerservice@liberanetwork. Eu which is their Italian email address, I sent it back to thier registered office @ 19 Finchley lane on their instructions and it was signed for by Peter Yanev. After numerous emails to Italy and phone calls to Peter Yanev who has acted as a go between and given messages to Liberascelta's Accounts Director ANTONIO SCONZIANO I am still waiting for a total refund.
Antonio Sconziano was made accounts director 10th September The registered office is 19 Finchley Lane, Hendon, London which is where he is based and his tel no. Is 07449760943
0 comments