Usacomplaints.com » Literature & Books » Complaint / Review: Bottom Line Books - Unsolicited Merchandise. #308129

Complaint / Review
Bottom Line Books
Unsolicited Merchandise

How does a company get away with such devious, deceptive and under-handed business practices for so long and not get shut down by the FTC. I ordered one book a few years ago and it was pure BS... Nothing like all the hype that preceeded it. Since then I've received numerous books, publications and truckloads of junk mail from them, none of which I requested. Now I'm getting a bill for a book I never ordered and threats to report me to the credit bureaus if I don't pay them. They are running a scam that is based on the knowledge that the average consumer won't be able to fight them on their own and can't hire a $200 an hour attorney to settle a claim for a $40 book. I can't believe they are allowed to stay in business. How do we stop this? Their bills they send in the mail don't have a customer service number to call and writing cancel on the bill or sending the book back doesn't work. I sent one book back and they claimed they never received it. Thank God I saved the receipt and got a signature at their end. I had to send them a registered letter with a photocopy of the receiving signature to get them to stop billing me. But, that didn't stop them. They just sent me another unsolicited book and the billing process started all over again. There has to be some way to shut that monster down.


Offender: Bottom Line Books

Country: USA   State: Washington   City: Snohomish

Category: Literature & Books

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