I ordered a book a couple of years ago from Bottom Line Books and the only reason I ordered the book was because Hugh Downs picture was there and he was endorseing the book. I recieved the book, paid for the book eventho I was not that impressed with the contents of the book after I started reading. Then today, in the mail I recieved a bill notice of $31.90 for another Bottom Line Yearbook 2011 edition. I did not order this book and have not received this book, yet I received a bill for this book. There was no way of contacting Bottom Line in the notice or on any part of the letter. I searched on the internet and found all of these complaints about Bottom Line and the fraudulent ways they were doing business. I finally found a phone # and called to tell them what had happened. A rep for the company said she would take care of that for me. I told her there was horrible things on the internet about the way they do business, she said nothing. I took name, her ID # and documented time and date so we'll see if this takes care of the problem. I did tell her I would not pay for a book I had not received and told her NOT to send me one. I suggest everyone stay away from Bottom Line Books.
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