Usacomplaints.com » Internet & Web » Complaint / Review: Wal-Mart Internet - Call the home office and file a complaint - that seems to work. #89222

Complaint / Review
Wal-Mart Internet
Call the home office and file a complaint - that seems to work

I was also a member of wmconnect.com and tried to cancel. I called customer service and cancel.

They told me I owe a past due fee of 9.94 for a month back in 2003 and told them they were crazy that I was not going to paid and not take anymore money out of my account.

While I was talking to the people on the phone they access my bank account and took the 9.94 out of my account. I called for a week everytime I called they told me I was wrong that they did not take anymore out of my account.

They told me to fax them the information showing were they took out the money I did so in the mean time they took another 9.94 out of my account they also told me they did not have the number for their home office.

I told them they were crazy that I was sure they could get in touch with their office. To make along story short I finally called the home office in Bentville, Ark and I file a report with them.

In 2 or 3 days I got a called from the home office of wmconnect and was refund my money.


Offender: Wal-Mart Internet

Country: USA   State: Nationwide
Site:

Category: Internet & Web

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