I was surfing the net for a good buy on a netbook. The price and descriptions of ProSource Wireless web looked really reasonable — $74.99 for a Red color 7" netbook. It was just what I was looking for, so I ordered it by calling the toll free number. The sales person's name was Alan and he sounded like it was the same voice no matter which line I called on — sales or customer service, etc. I think he's a one man show and made it sound like there were many departments. During our phone conversation, he kept having me hold (for other incoming calls?) and when he got back to me after multiple times, he asked if wanted to upgrade the memory, warranty, and battery. None of this was on his website, so I agreed to upgrade a few items. The total was $129.99, and the netbook came in about a week. The internet was not functioning, so I called to get an "authorization number" to return the item. He tried to exchange the product, but I knew it wouldn't work and wanted a refund. I sent the netbook back by priorty mail. When I knew it was recieved by him through the delivery confirmation number, I called to find out when I would be receiving a refund. To my astonishment, the phone number for ProSource Wireless was not in service. So I got scammed out of my money, plus the $15 it took for me to mail it to him! It's too late in the game to even think about getting a refund. The lucky ones who ordered earlier in the game got refunds, but now it's too late for me. Alas...
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